Accelerate Your Dental Practice with Malika and Michelle

Having an incentive program in place is a terrific approach to recruit in and retain staff members. Investing in your team not only makes them feel valued, it’s a fun way to reach goals in the office.
For more examples of bonus programs, email Malika or Michelle with "Incentive Program" in the subject line at malika@ZarDentalConsulting.com andmichelle@affinitymanagement.co
0:22 Introducing1:52 Bonus programs3:55 Timing incentives6:14 Get creative10:14 Metrics and goals19:10 Team building23:20 Email us25:18 Outro 
 
Malika Azargoon ZarDentalConsulting.comhttps://www.linkedin.com/in/zardentalconsulting/malika@ZarDentalConsulting.com
Michelle Affanatoaffinitymanagement.coNew To Dental Bootcamphttps://www.facebook.com/michelle.affinitymanagement/michelle@affinitymanagement.co
 

In this episode, Malika and Michelle welcome guest, Natasha Gillis. Natasha is a dental and medical business lawyer with the Gillis Firm. She represents dental practices in their start-up needs, acquisitions, partnership changes, and sales.
Today, she offers some general legal advice. Topics covered: associate retention, acquisitions, partnerships, contracts, taxes, and trademarking. Natasha says, “treat your practice as a true business asset.”
0:22 Introducing Natasha1:08 Practice is a business asset5:40 Employee contracts9:16 Partnership agreements16:10 Startups vs acquisitions21:30 Trademarking31:02 Outro
Natasha Gillis, Esq of The Gillis Firm
https://www.linkedin.com/in/sngillis/https://www.facebook.com/TheSmilingLawyerhttps://www.thegillisfirm.comInstagram @TheSmilingLawyer
Malika Azargoon ZarDentalConsulting.comhttps://www.linkedin.com/in/zardentalconsulting/
Michelle Affanatoaffinitymanagement.coNew To Dental Bootcamphttps://www.facebook.com/michelle.affinityman
 

With only a few weeks left of 2022, Malika and Michelle reflect on some of the wins and challenges dental practices faced this year. Now is the time to re-visit your vision and mission statements, increase fees, and set new goals. Dentists should feel in control of their practices by setting boundaries and expectations of their patients.
1:38      Reflecting on 2022
5:30      Wins and challenges for dentists
9:30       Set boundaries and expectations
11:40     Ideal patient
13:36     Vision and mission statements
16:50     Re-train and raise fees
24:30     Hopes for 2023
28:55     Outro
 
Malika Azargoon
ZarDentalConsulting.com
https://www.linkedin.com/in/zardentalconsulting/
 
Michelle Affanato
AffinityManagement.co
https://www.linkedin.com/in/michelle-affanato-7326b921/
 
 
 
 

The shortage of dental assistants and hygienists is causing hiring challenges for dentists.  It's harder than ever to find and retain talented staff who will stick around when their job opportunities are abundant. Malika and Michelle share advice for finding, onboarding, and incentivizing staff to stay.  Foster a positive environment at your office where people feel valued and appreciated.
1:30  Staff challenges
4:10  Work environment
7:08  Bonus incentives
9:20  Retaining and onboarding
17:32 Overhead of staffing
21:10 Avoid hiring mistakes
31:00 Closing words
 
Malika Azargoon
ZarDentalConsulting.com
https://www.linkedin.com/in/zardentalconsulting/
 
Michelle Affanato
AffinityManagement.co
https://www.facebook.com/michelle.affinitymanagement/

In this episode Malika and Michelle speak with Shane Simmons, the Founder and CEO of Crimson Media, a digital marketing agency.  In order to attract their ideal patient, practices need to create a trustworthy online presence that tells a story. Optimizing your internal and external marketing will put your practice above the rest and guarantee an healthy influx of business
0:23   Introducing Shane
2:15   What's your story
5:56   Authentic advertising
9:15   Avoid stock photos
12:40  Find your why
18:06  Office culture
20:20  Reviews and videos matter
27:50  Where to post and how to track
32:10  Listen to the calls
35:31  In conclusion
37:30  Outro
Shane Simmons
linkedin.com/in/shane-simmons-b-s-a5051564
https://www.crimsonmediagroup.com/
Twitter @shanesimmonstv
 
Malika Azaroon
ZarDentalConsutling.com
https://www/linkedin.com/in/zardentalconsutling/
 
Michelle Affanato
AffinityManagement.co
linkedin.com/in/michelle-affanato-7326b921
 

Malika and Michelle welcome their first guest to discuss discovering your rhythm in the dental practice.  Teresa Duncan is a dental speaker on insurance and management topics, coach, podcast host and the owner of Odyssey Management.  The three of them discuss staffing, reviews, recession, checklists, calendars, workplace security and more.  Don't wait until the end of the year to get on top of your dental practice business!
 
0:23 Introducing Teresa 2:05 Today’s topic5:25 Google Calendar 8:00 Training and reviews 10:30 Checklists and check in’s17:54 Buying clubs and referrals 20:20 Workplace security 21:55 Goal planning, taxes, marketing, mentoring 27:40 Insurance Update Webinar 33:20 Recession 41:40 Outro 
 
Link to Teresa's Calendar Duties for Managers: https://docs.google.com/document/d/1ScPzhQX481K6KbKB_lf5nDprAXohiTIn7ebNOLryroU/edit?usp=sharing
 
Teresa Duncan, MShttps://www.odysseymgmt.comNobody Told Me That! https://www.odysseymgmt.com/podcastshttps://www.linkedin.com/in/teresaduncan/https://www.facebook.com/OdysseyManagement/
Instagram @treeduncan
Malika Azargoon ZarDentalConsulting.comhttps://www.linkedin.com/in/zardentalconsulting/
Instagram @zardentalconsulting
Michelle Affanato https://www.affinitymanagement.co
Instagram @michelle_affinitymgmthttps://www.facebook.com/michelle.affinitymanagement/Michelle@affinitymanagement.co

Michelle and Malika offer practical advice to help dental practices survive during arecession. They advise being cautious when it comes to dropping insurance plans,concentrating on keeping current patients, establishing a membership program, andtaking into account the use of third party financing companies, bearing in mind thatpatients will be more anxious than ever about the expense of dental procedures.
0:22 Todays topic2:30 Accepting/dropping insurances8:32 Accounts Receivable (AR)16:40 Re-care system23:34 Membership plans25:50 Preserving revenue— needs, wants, rainy day fund29:56 Wrapping up32:20 Closing words 
Malika Azargoon
ZarDentalConsulting.com
https://www.linkedin.com/in/zardentalconsulting/
Michelle Affanato
affinitymanagement.co
https://www.facebook.com/michelle.affinitymanagement/
 

Malika and Michelle talk about the advantages of automating systems in your dental office on the second episode of "Accelerating Your Dental Practice". It's important to streamline as much as possible during this staffing shortage.  Scheduling, treatment planning, payments, appointment reminders and review processes can all be automated to save valuable time and money.  Another bonus- most patients prefer automated systems over phone calls and physical mail!
0:22     Today's Topic
1:38     Scheduling
6:50     Treatment Planning
11:45   Patient Reminders
19:26   Online Payments
26:56   Reviews
29:40   Money and time savings
32:20   Closing words
Companies mentioned:
Online Scheduling:
LocalMed (www.localmed.com)
Flex Book (flex.dental/flexschedule)
Treatment Planning:
OrthoFi (www.orthofi.com)
Dentrix (www.dentrix.com)
Appointment and Payment Reminders:
Modento (www.modento.io)
Flex (flex.dental)
NexHealth (www.nexhealth.com)
Curve (www.curvedental.com)
Yapi (www.yapiapp.com)
Swell (www.swellcx.com)
Birdeye (www.birdeye.com)
 
Malika Azargoon
ZarDentalConsulting.com
 
Michelle Affanato
AffinityManagement.co
 

Welcome to the first episode of "Accelerating Your Dental Practice" with your hosts, Malika Azargoon and Michelle Affanato, Dental Management Consultants.  Starting off, Malika and Michelle discuss the advantages of outsourcing front office tasks in the midst of the hiring drought.  Dental practices can save a lot of time and money by outsourcing tasks including new patient calls, insurance verification and claims processing and follow-up.